- Summary of articles
- Leadership is creating a world to which people want to belong
- Do you really know your organisation's world?
- Managing as a creator of Worlds
- Create sales contacts through your breakfasts
- Mergers
- Create a dynamic vision, keystone of your Desired World
- Secrets of CEOs/salespeople out to conquer your Market World!
Mergers
Three out of five mergers do not create value for the shareholder.
ROI is often longer than 18 months.
70 % of mergers fail.
Why?
Recurring causes of failed mergers identified with the protagonists:
- No clear strategic vision of what the new entity should become after the merger (lack of Strategic Vision).
- Reciprocal crisis of confidence and inability to make decisions quickly (vagueness of Desired World).
- Hiatus between concerns during negotiation (strategy, finance) and during implementation (organisation, culture, people).
- Cultural incomprehension between different groups of countries (what Worlds are to be brought together).
- 1.Incompatibility of cultures (lack of agreements).
Here are the 8 P-VAL paths that have emerged from our practice to make your merger a success:
- 1.Prepare integration far upstream and not only the financial operation: make two distinct teams from the start of the project.
- 1.Align vision and values: the first stage involves a cultural audit to identify the common points and differences between the Worlds to bring closer together: state of greatness, recognition, expression of judgement, collective figure.
- Mobilise staff energy through constant and filterless communication.
- Assume clear leadership: no compromise in decision-making, creators and facilitators of trust.
- Act quickly: the first 100 days set the tone, select a limited number of Bridges to obtain results between 6 months and 2 years.
- Focus on the business and the client rather than on the organisation and the people.
- Concentrate synergies on back office functions (purchasing, IT, management, HR) and save "culturally strong" functions like sales, development and production till last.
- Give clear signs to the management about what is expected of it: objectives, bonuses.
Study of the Novartis case (Ciba Sandoz merger)
Any context is specific:
- with favourable aspects (same business, same country) and
- with unfavourable aspects (head-on competitors)
Success linked to a considered approach articulated around three axes:
- Well-thought out communication to employees, investors and the public: a new name bearing a new World
- Tight schedule of aims to achieve: 2 billion in savings over 3 years, 60% at one year, 80% at two years
- Mutual respect achieved by focusing on the future to build (desired World) and not on a divergent past: in-house celebration of successes as soon as an aim is achieved (new state of greatness), development of an attractive vision of the future
A condition for success is the involvement of key human resources:
- The top management: very significant bonuses if achievement of aims linked to merger (up to 40%), no malus on risk of departure.
- Key expertise: in this case, researchers, through analysis of their own motivation (resources, publications, autonomy, company image, recognition) and fulfilment of all criteria. How do we make them facilitators?
Two observations:
- The earlier people are involved in the process, the more easily they integrate it,
- The smaller the entity to which they belong, the faster the integration.
Projects to implement
HR projects:
- Comparison and harmonisation of the statuses of the different categories of staff (retirement, profit-sharing, remuneration)
- Management of acquired benefits on both sides
- Removing duplication
- Reorganisation of structures
- Intermarrying of company cultures
- Redundancy plan
- Management of voluntary redundancies
Communication projects:
The management feels ill-equipped to be able to communicate with employees but is the best channel of communication..
- The hierarchical path is more credible than that of the union organisations or works councils
- The nearest hierarchy is that from which the most is expected
- One in three executives is invested with the official task of giving information
- Four out of ten executives declare themselves to be ill-equipped to cope with demand
The tools used are not interactive enough
- One person receives on average 6 different media
- Regular communications are more appreciated than special publications
- The Intranet is used to reach all colleagues, but in a too top-down way
- The interactive tools are very poor: conventions, meetings, forums
Criticism focuses more on the substance than on the form.
- Communication is neglected or too late on the part of managers who have no experience of mergers
- Once the merger has been announced and the strategy produced, there is no operational communication
- But for colleagues this is where the questions start.



